AI voice + chat agents
Realtime voice agents handle discovery; warm-transfer to a human on intent.
AI voice agents plug ElevenLabs or Vapi on top of a connected call number so discovery calls can run around the clock. The agent reads the lead's context, follows your script and handles objections, then warm-transfers to a human SDR the moment a positive intent signal fires — with the live transcript already on the rep's screen.
- ·Realtime, low-latency voice (ElevenLabs / Deepgram)
- ·Warm-transfer to human on intent
- ·Live transcript piped to lead timeline
- ·Per-campaign script + objection handling
- ·Recording + sentiment analysis
The detail.
AI does the cold dial. Humans close.
An AI agent on a call is a perfect fit for discovery — same five questions, every prospect, no fatigue. The moment intent looks real, the call gets warm-transferred to a human SDR with the transcript summary already on screen.
It sits on your number, not a new one
The agent runs on top of a call number you have already connected, so the caller ID, the carrier relationship and the per-account pacing are the same ones your human dials use. Nothing about the number changes when an AI agent picks up the dialling — which also means the DNC and quiet-hours gates that guard human calls still guard these.
The script is per campaign, not per platform
Each campaign carries its own script and objection handling, so the agent asking about warehouse throughput on one campaign is not the same prompt as the one qualifying dental clinics on another. Changing the script is a campaign edit, not a redeployment.
The gotcha: latency is the whole experience
A voice agent that pauses for a second before answering reads as a robot no matter how good the words are, which is why the stack is realtime and low-latency (ElevenLabs, Deepgram) rather than a record-then-respond pipeline. The honest limit is that a noisy line or a heavy accent still degrades transcription, so the transfer threshold matters more than the script does.
Specific to this feature.
Does the AI agent replace the SDR?
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No — it replaces the repetitive front half of the call. It runs the same discovery questions on every prospect and warm-transfers to a human the moment a positive intent signal fires, with the transcript summary already on the rep's screen.
Which providers can I use?
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Bring your own ElevenLabs or Vapi account and plug it on top of a connected call number; Deepgram is used on the realtime speech side. It is a bring-your-own-key model, so the agent spend stays on your provider account.
What happens to the conversation afterwards?
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The live transcript is piped to the lead timeline while the call runs, and the recording plus sentiment analysis are kept against the same lead — so a transferred call arrives with context rather than a blank screen.
Can it call at any hour because it never gets tired?
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It can, and it should not. AI calls go through the same compliance chokepoint as human dials — DNC list, quiet hours in the recipient's timezone, and per-account caps — so an agent that never sleeps still cannot dial someone at 6am.
Try it free.
No credit card. Every feature on this page included.